New dialup numbers are now available for use, the old
number (5030008) will soon be out of service. Below is some info on some
of the new numbers that are available and how to change them. As well as
some other minor changes and or improvements for dialup customers with
the new systems.
What this means for you the customer:
1. You will need to remove the old dialup phone number(503-0008)
and change to one of the following new base dialup numbers*:
Phone #
Area for vpc pop
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(816)463-4028 - Blue Springs
(816)303-3999 - KCMO
(816)875-4001 - Lee's Summit
(913)871-4033 - KCKS
We encourage users to try out or test the different numbers if they
would like, sometimes one number may have a better connection rate than
another because the local phone switching office routes the calls
through different areas from one office to the next.
Depending on your version of operating system and if you have dialing
rules enabled you may not need to use the area codes if you are in the
same area code and the dash in the dialup numbers are optional and may
be left out.
To change the dialup phone number you can open up the Internet Explorer
web browser, then click on the tools menu, click on Internet options,
click on the connections tab, double click on the midwest or default
dialup settings listing (it should have a little phone icon to the left
of it and say default to the right) in the "Dial-up and Virtual Private
Network settings" box, then click on the properties button to the right
of the username box. There you should see a box with the current dialup
phone number, you can put your cursor in this box and backspace or
delete the old number out and enter which ever new phone number you
choose. You can also click on the alternates button to add in multiple
additional phone numbers here if you like. Then just click on the ok
buttons on each screen to save the changes. You should now be able to
dialup with the new numbers. Before testing out the new number read step
2 below to change your login username.
2. With the new dialup phone numbers you will need to change your login
username to your full email address. e.g. if your username before was "joe"
it would now be "joe@mid-west.net" (without the quotes). No change to
your password is necessary. You should only have to make the change to
the username once then it should be remembered from that point forward.
3. For those who have not already been informed, we now have a web
browser web based email client available called open webmail. Many
dialup users have found that web based email works better for dialup
connections. The web based email is optional you can continue to use any
email client/program you like. As part of the web based email client we
are increasing the available email storage space to 150mb's to improve
the web based emails quota space.
You can access openwebmail by clicking this link
www.mid-west.net/openwebmail or the button at the top of the page to
the left side and just use your regular email address and password to
login and be sure to accept any secure certificates if your asked (we
use self signed certs and some browsers may mention a security alert).
If you have any questions or need any help with the changes feel free to
email support@mid-west.net or call us with your questions. More dialup
phone numbers are available besides the ones listed above, if you find
that none of the above numbers work well foryou for some reason, just
email us or call us with your local area code and prefix and we can
possibly look up an additional number for you that my be closer to your
area.
*remember to check the dialup numbers you
choose to make sure they are in your calling area, area code, etc,
especially if you have a special or metro calling plan. You can test the
numbers by just using a phone first on the phone line you dialup with
and dialing the numbers without a 1 or area code and listen to see if
you get a operator message about long distance, etc. or call your local
phone service provider. Midwest Internet Technologies Inc or any of its
affiliates are not responsible for any long distance charges you may
incur if you don't check first or don't know how your own calling plan
directs local/long distance calls.*
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